to CONTACT US email us on: This email address is being protected from spambots. You need JavaScript enabled to view it.

Windoor SA Facebook Page Windoor SA Twitter page

Guarantees

Why Windoor? The best prices on doors, windows, door comparisons and more

Apart from the best prices, this is why else...

Since 1994 we have been advising architects, homeowners, contractors and developers with the correct product choice - service is of utmost importance to us. Personal attention, experience far beyond selling, and in-depth product knowledge ensures you need make only one call.

We make the process simple, informative and seamless, we spoil you with product choice, and have possibly every standard door and window available in the South African market, on this site. Similar products are placed side-by-side thereby cutting down the time needed for you to compare doors or windows across manufacturers.

With the widest range of products available anywhere, from one source, you can be assured that you will find that perfect front door (or panel door, glass door or patio door) right here. It is highly unlikely that we will not be able to deliver what you require as our network extends to each and every nook and cranny of South Africa - all this convenience at the best possible price!

 

Simplicity

Windoor has taken a normally complicated selection process and laid out similar products in an intelligent manner. You are able to compare prices across different manufacturers and, once the information has been published, compare based on accurate descriptions of how doors and windows are made and put together, the finish, type of glass etc. Recommended products will be highlighted based on value-for-money too.

We have selected only the best quality and value for money doors and windows, and will only recommend products that are manufactured correctly.

 

Service

Service is of utmost importance to us. Should you receive a product that does not meet your expectations, then we have failed. We would rather take the time and ensure you have chosen the correct product than quickly make a sale. We will not recommend inferior items and neither will we try and sell you simply anything. We are able to describe products in detail and explain the choices we recommend - solid, honest advice.

 

Product Range

Stock Products: Currently our range extends to over 4500 stock items, but on order items stretches to over 60 000 products. We will only halt adding products to the site once we are completely satisfied with the product mix, supplier choice, quality and availability, extended window, door and hardware guarantees and backup service. We will only have completed our product range once every available product can be delivered to any area in Africa.

Custom Made Joinery: We manufacture and provide bespoke wooden windows, doors and aluminium products, country wide. If you are looking to enclose your outside area with sliding folding doors, but the sized is non-standard, we will manufature, deliver and can arrange installation. Purpose made windows, shopfronts, pivot doors, pivot windows, louvre shutters and anything and everything inbetween.

Custom Made Interior/ Flush Doors: We make anything up, from veneered to sliding doors, bi-fold to concertina, and even industrial fire doors, hospital doors and exotic veneered/ stainless steel front pivot doors. Hollow core doors are not available as purpose made items, unless in large quantities.

Custom Made Supawood Doors: We manufacture horizontally, diagonal and other configuration slatted and joinery type supawood doors in odd sizes and extra length, with cut-outs for glass and pretty much anything else too.

Aluminium Products: Standard and purpose made aluminium doors and windows are available in and around Cape Town, Johannesburg, Bloemfontein, Port Elizabeth and Durban ex factory, and we package for export from these depots too. All products ranging from top hung and casement windows, sliding sash and sliding windows, hinged and sliding patio doors, sliding folding aluminium doors, stack away windows an showers too!

Hardware: A very wide range of only quality products supplied by a variety of handle and lock manufacturers. Please check back regularly or contact us if the product you are looking for is not available to view.

 

Guarantees

Guarantees play an important role in the construction industry. There are many factors that influence guarantees with wooden products, so it is up to you as the home owner, contractor or buyer to be aware of your responsibilities towards yourself, your client or your employer! Should you neglect to follow the installation guidelines and product treatment recommendations you will be in no position to claim for a guarantee and for a manufacturer to service an incorrectly sealed/ painted or poorly installed product.

Guarantees range from 1 year to 15 years, depending on the product and the manufacturer.

 

Windoor Joinery Doors and Windows:

All products - 12 year guarantee

Aluminium Products:

15 years on powder coatings
2 years on installation workmanship across all windows, doors, shower doors, sliding folding and patio doors
1 year on all aluminium products, hardware and moving parts

Please note that if it is determined that any products have been abused or not operated in the manner in which they are intended to be used i.e. handles forced, issues not reported as soon as identified, stacking doors not operated correctly and so forth, Windoor will determine a service cost and present thi to the client for consideration, if applicable.

 

Backup

We and our manufacturers all have service teams and representatives to attend to any issues that may arise from product failure. They stick by their published guarantees otherwise we would not support them. Windoor will gladly follow up on guarantee claims and mediate in any instances where there is dispute, and offer recommendations to both manufacturer and customer - we are solution focused and the customer is king - no matter what it takes.

Newsletter Sign Up

Sign up to receive regular news & updates from Windoor delivered right to your inbox. Simply enter your details in the box to the right.

captcha